HUMAN RESOURCE MANAGEMENT IN THE FUNCTION OF IMPROVING THE QUALITY OF BANKS BUSINESS AS A SUPPORT IN FINANCING AGRICULTURE IN SERBIA
DOI:
https://doi.org/10.5937/ekoPolj2003781VKeywords:
organizational performance, human resource, human resource management, employee satisfaction, banks, financing agricultureAbstract
The paper presented a multidimensional model of correlation between human resource management practices and the quality of banks operations as a support in financing agriculture in Serbia, tested twice which gives this analysis a longitudinal character – trend study. Considering that from the firstly surveyed research sample, Agrobank that had showed good results went bankrupt, this in some way brought into question the quality and validity of the tested model of correlation of human resource management practice and performance quality, so there was a need for its re-testing. The indisputable significance of this research is reflected in the fact that, based on the twice-tested multi dimensional model of connection between these two entities, it was possible not only to examine how much but also the way in which these human resource management practices generate the quality of banks operations, as well as the future trends of this practice.
Downloads
Download data is not yet available.
References
1. Ali, M., Lei, S., & Wei, X.Y. (2018). The mediating role of the employee relations climate in the relationship between strategic HRM and organizational performance in Chinese banks. Journal of Innovation & Knowledge, 3(3), 115-122. doi: https://doi.org/10.1016/j.jik.2016.12.003
2. Agbozo, G. K., Owusu, I. S., Hoedoafa, M. A., & Atakorah, Y. B. (2017). The effect of work environment on job satisfaction: Evidence from the banking sector in Ghana. Journal of Human Resource Management, 5(1), 12-18. doi: https://doi.org/10.11648/j.jhrm.20170501.12
3. Anusara, J., Rasel, M., Sultana, A., Chanthamith, B., Kabir, M. H., & Hasan, M. A. (2019). Comparative Study on Human Resource Management Practices in Banking Sector. American Journal of Marketing Research, 5(3).
4. Bartel, A.P. (2004). Human Resource Management and Organizational Performance: Evidence from Retail Banking. ILR Review, 57(2), 181–203. doi: https://doi.org/10.1177/001979390405700202
5. Delaney, J.T., & Huselid, M.A. (1996). The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal, 39(4), 949-969. doi: https://doi.org/10.5465/256718
6. Delery, J.E., & Doty, D.H. (1996). Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions. Academy of Management Journal, 39(4), 802-835. doi: https://doi.org/10.2307/256713
7. Dusmanescu, D., Andrei, J., & Subic, J. (2014). Scenario for implementation of renewable energy sources in Romania. Procedia Economics and Finance, 8, 300- 305. doi: https://doi.org/10.1016/S2212-5671(14)00094-X
8. Eva, T.P. (2018). Recruitment and selection strategies and practices in the private sector commercial banks of Bangladesh: Evidence from human resource practitioners. European Business & Management, 4(1), 28-38 doi: https://doi.org/10.11648/j.ebm.20180401.15
9. Farouk, S., Abu Elanain, H.M., Obeidat, S.M., & Al-Nahyan, M. (2016). HRM practices and organizational performance in the UAE banking sector: The mediating role of organizational innovation. International Journal of Productivity and Performance Management, 65(6), 773–791. doi: https://doi.org/10.1108/IJPPM-01-2016-0010
10. Fitzenz, J. (1995). How to Measure Human Resources Management. New York:McGraw-Hill ISBN_9780071369985.
11. Fitzenz, J. (2000). The ROI of Human Capital - Measuring the Economic Value of Employee Performance . New York: AMACOM, Retrieved from https://epdf.pub/the-roi-of-human-capital-measuring-the-economic-value-of-employee-performance671fc09c9cb5d606a0b9baf4fea63e4b72908.html (October 12, 2014).
12. Fey, C.F., Björkman, I., & Pavlovskaya, A. (2000). The effect of human resource management practices on frm performance in Russia. The International Journal of Human Resource Management, 11(1), 1-18. doi: https://doi.org/0.1080/095851900339963
13. Gulza, R. (2018). A comparative study of human resource management practices and its impact on organizational performance in Indian public sector banks. International Journal of Human Resource Studies, 8(1), 88-102. doi: https://doi.org/10.5296/ijhrs.v8i1.12048
14. Hedrih, V. (2006). Elektronski web - bazirani sistem za Osnove psihološke statistike. Retrieved from http://www.hm.co.rs/statistika (December 13, 2014).
15. Hossain, S.M., Roy, M.K., & Das, P.K. (2017). Factors Affecting Employees Turnover Intention in Banking Sector of Bangladesh: An Empirical Analysis. ASA University Review, 11(2).
16. Huselid, M.A., Becker, B.E., & Beatty, R.W. (2005). The Workforce Scorecard – Managing Human Capital to Execute Strategy, Retrieved from http://u.camdemy.com/sysdata/doc/0/07a7ea1acadf6fe0/pdf.pdf (September 12, 2015).
17. Jayasinghe, C., & Mendis, M.V.S. (2017). Stress and job performance: a study on banking sector of northern region of Sri Lanka. International Journal of Research Publications, 1(1).
18. Kalyani, M.W., & Chong, S.C. (2018). SHRM Practices and Firm Performance in the Banking Industry: An Aspirational Research Framework. International Journal of Advances in Scientific Research and Engineering, 11(13), 16-30. doi: https://doi.org/10.31695/IJASRE.2018.32971
19. Madanat, H.G., & Khasawneh, A.S. (2018). Level of effectiveness of human resource management practices and its impact on employes satisfaction in the banking sector of Jordan. Journal of Organizational Culture, Communications and Conflict, 22(1), 1-19.
20. Mansour, N., Gara, E., & Gaha, C. (2014). Getting inside the black box. Personnel Review, 43(4), 490–514. doi: https://doi.org/10.1108/pr-03-2013-0052
21. Masum, A.K.M., Azad, M.A.K., & Beh, L.S. (2016). The role of human resource management practices in bank performance. Total Quality Management & Business Excellence, 27(3-4), 382-397. doi: https://doi.org/10.1080/14783363.2014.1002762
22. Mehta, E. (2016). Literature review on HR practice in banking sector. International research journal of engineering, IT & scientific research, 2(7), 115-124.
23. Mittal, S., Gupta, V., & Motiani, M. (2016). Relation between human resource development climate and organisational commitment: empirical study in Indian banking sector. International Journal of Indian Culture and Business Management, 12(2), 204-223. doi: https://doi.org/10.1504/IJICBM.2016.074481
24. Pejanović, R. (2013). Experiments in agrarian and rural economy, Monograph, Faculty of Agriculture, Novi Sad.
25. Peregrino, D.B., & Barbosa, R.O.L. (2016). The Relationship Between Human Resource Management and Organizational Performance. Brazilian Business Review, 13(3), 90-110. doi: https://doi.org/10.15728/bbr.2016.13.3.5
26. Pološki, V.N. (2004). Human Resource Management in large Croatian companies. Economic Review, 55(5-6), 455-478.
27. Purcell, J. (1999). Best practive and best ft. Human Resource Management Journal, 9(3), 26-41. doi: https://doi.org/10.1111/j.1748-8583.1999.tb00201.x
28. Radjenovic, Z., & Boskov, T. (2017). Human Capital and Its Impact on the Career Success: Serbian and Macedonian Banking Sector. International Journal of Information, Business and Management, 9(1), 94-107.
29. Ratković, T. (2015). HRM in foreign-owned agricultural and food processing companies in Serbia. Economics of Agriculture, 62(2), 353-367. doi: https://doi.org/10.5937/ekoPolj1502353R
30. Savaneviciene, A., & Stankeviciute, Z. (2010) The Models Exploring the "Black Box" between HRM and Organizational Performance, Inzinerine Ekonomika-Engineering Economics, 21(4), 426-434.
31. Sikavica, P., & Bahijerević - Šiber, F. (2004): Management: Management theory and large empirical research in Croatia, Zagreb, Masmedia.
32. Vemić-Đurković, J., Jotić, J., & Marić, R. (2013). A Comperative Analysis of Contribution of Human Resource Management to Organizational Performance of Banks in Serbia. Industry, 41(4), 91-107. doi: https://doi.org/10.5937/industrija41-4487
33. Zubović, J. (2010). Development of an economy based on investments in human resources and foreign investments. Belgrade: Institute of Economics. ISBN 978-86- 80315-83-6.
2. Agbozo, G. K., Owusu, I. S., Hoedoafa, M. A., & Atakorah, Y. B. (2017). The effect of work environment on job satisfaction: Evidence from the banking sector in Ghana. Journal of Human Resource Management, 5(1), 12-18. doi: https://doi.org/10.11648/j.jhrm.20170501.12
3. Anusara, J., Rasel, M., Sultana, A., Chanthamith, B., Kabir, M. H., & Hasan, M. A. (2019). Comparative Study on Human Resource Management Practices in Banking Sector. American Journal of Marketing Research, 5(3).
4. Bartel, A.P. (2004). Human Resource Management and Organizational Performance: Evidence from Retail Banking. ILR Review, 57(2), 181–203. doi: https://doi.org/10.1177/001979390405700202
5. Delaney, J.T., & Huselid, M.A. (1996). The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal, 39(4), 949-969. doi: https://doi.org/10.5465/256718
6. Delery, J.E., & Doty, D.H. (1996). Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions. Academy of Management Journal, 39(4), 802-835. doi: https://doi.org/10.2307/256713
7. Dusmanescu, D., Andrei, J., & Subic, J. (2014). Scenario for implementation of renewable energy sources in Romania. Procedia Economics and Finance, 8, 300- 305. doi: https://doi.org/10.1016/S2212-5671(14)00094-X
8. Eva, T.P. (2018). Recruitment and selection strategies and practices in the private sector commercial banks of Bangladesh: Evidence from human resource practitioners. European Business & Management, 4(1), 28-38 doi: https://doi.org/10.11648/j.ebm.20180401.15
9. Farouk, S., Abu Elanain, H.M., Obeidat, S.M., & Al-Nahyan, M. (2016). HRM practices and organizational performance in the UAE banking sector: The mediating role of organizational innovation. International Journal of Productivity and Performance Management, 65(6), 773–791. doi: https://doi.org/10.1108/IJPPM-01-2016-0010
10. Fitzenz, J. (1995). How to Measure Human Resources Management. New York:McGraw-Hill ISBN_9780071369985.
11. Fitzenz, J. (2000). The ROI of Human Capital - Measuring the Economic Value of Employee Performance . New York: AMACOM, Retrieved from https://epdf.pub/the-roi-of-human-capital-measuring-the-economic-value-of-employee-performance671fc09c9cb5d606a0b9baf4fea63e4b72908.html (October 12, 2014).
12. Fey, C.F., Björkman, I., & Pavlovskaya, A. (2000). The effect of human resource management practices on frm performance in Russia. The International Journal of Human Resource Management, 11(1), 1-18. doi: https://doi.org/0.1080/095851900339963
13. Gulza, R. (2018). A comparative study of human resource management practices and its impact on organizational performance in Indian public sector banks. International Journal of Human Resource Studies, 8(1), 88-102. doi: https://doi.org/10.5296/ijhrs.v8i1.12048
14. Hedrih, V. (2006). Elektronski web - bazirani sistem za Osnove psihološke statistike. Retrieved from http://www.hm.co.rs/statistika (December 13, 2014).
15. Hossain, S.M., Roy, M.K., & Das, P.K. (2017). Factors Affecting Employees Turnover Intention in Banking Sector of Bangladesh: An Empirical Analysis. ASA University Review, 11(2).
16. Huselid, M.A., Becker, B.E., & Beatty, R.W. (2005). The Workforce Scorecard – Managing Human Capital to Execute Strategy, Retrieved from http://u.camdemy.com/sysdata/doc/0/07a7ea1acadf6fe0/pdf.pdf (September 12, 2015).
17. Jayasinghe, C., & Mendis, M.V.S. (2017). Stress and job performance: a study on banking sector of northern region of Sri Lanka. International Journal of Research Publications, 1(1).
18. Kalyani, M.W., & Chong, S.C. (2018). SHRM Practices and Firm Performance in the Banking Industry: An Aspirational Research Framework. International Journal of Advances in Scientific Research and Engineering, 11(13), 16-30. doi: https://doi.org/10.31695/IJASRE.2018.32971
19. Madanat, H.G., & Khasawneh, A.S. (2018). Level of effectiveness of human resource management practices and its impact on employes satisfaction in the banking sector of Jordan. Journal of Organizational Culture, Communications and Conflict, 22(1), 1-19.
20. Mansour, N., Gara, E., & Gaha, C. (2014). Getting inside the black box. Personnel Review, 43(4), 490–514. doi: https://doi.org/10.1108/pr-03-2013-0052
21. Masum, A.K.M., Azad, M.A.K., & Beh, L.S. (2016). The role of human resource management practices in bank performance. Total Quality Management & Business Excellence, 27(3-4), 382-397. doi: https://doi.org/10.1080/14783363.2014.1002762
22. Mehta, E. (2016). Literature review on HR practice in banking sector. International research journal of engineering, IT & scientific research, 2(7), 115-124.
23. Mittal, S., Gupta, V., & Motiani, M. (2016). Relation between human resource development climate and organisational commitment: empirical study in Indian banking sector. International Journal of Indian Culture and Business Management, 12(2), 204-223. doi: https://doi.org/10.1504/IJICBM.2016.074481
24. Pejanović, R. (2013). Experiments in agrarian and rural economy, Monograph, Faculty of Agriculture, Novi Sad.
25. Peregrino, D.B., & Barbosa, R.O.L. (2016). The Relationship Between Human Resource Management and Organizational Performance. Brazilian Business Review, 13(3), 90-110. doi: https://doi.org/10.15728/bbr.2016.13.3.5
26. Pološki, V.N. (2004). Human Resource Management in large Croatian companies. Economic Review, 55(5-6), 455-478.
27. Purcell, J. (1999). Best practive and best ft. Human Resource Management Journal, 9(3), 26-41. doi: https://doi.org/10.1111/j.1748-8583.1999.tb00201.x
28. Radjenovic, Z., & Boskov, T. (2017). Human Capital and Its Impact on the Career Success: Serbian and Macedonian Banking Sector. International Journal of Information, Business and Management, 9(1), 94-107.
29. Ratković, T. (2015). HRM in foreign-owned agricultural and food processing companies in Serbia. Economics of Agriculture, 62(2), 353-367. doi: https://doi.org/10.5937/ekoPolj1502353R
30. Savaneviciene, A., & Stankeviciute, Z. (2010) The Models Exploring the "Black Box" between HRM and Organizational Performance, Inzinerine Ekonomika-Engineering Economics, 21(4), 426-434.
31. Sikavica, P., & Bahijerević - Šiber, F. (2004): Management: Management theory and large empirical research in Croatia, Zagreb, Masmedia.
32. Vemić-Đurković, J., Jotić, J., & Marić, R. (2013). A Comperative Analysis of Contribution of Human Resource Management to Organizational Performance of Banks in Serbia. Industry, 41(4), 91-107. doi: https://doi.org/10.5937/industrija41-4487
33. Zubović, J. (2010). Development of an economy based on investments in human resources and foreign investments. Belgrade: Institute of Economics. ISBN 978-86- 80315-83-6.
Downloads
Published
2020-09-29
How to Cite
Vemić Djurković, J., Nikolić, I., & Marinović Matović, I. (2020). HUMAN RESOURCE MANAGEMENT IN THE FUNCTION OF IMPROVING THE QUALITY OF BANKS BUSINESS AS A SUPPORT IN FINANCING AGRICULTURE IN SERBIA. Ekonomika Poljoprivrede, 67(3), 781–796. https://doi.org/10.5937/ekoPolj2003781V
Issue
Section
Original scientific papers
