EMOTIONAL COMPETENCIES AND PERSONALITY TRAITS OF MANAGERS IN MODERN AGROBUSINESS
DOI:
https://doi.org/10.5937/ekoPolj1701097NKeywords:
managers, agribusiness, emotional intelligenceAbstract
The main goal of this paper is to determine the difference between high-level and midlevel managers in agribusiness compared to lower managerial positions in terms of personality traits and emotional intelligence. The research covered 240 respondents from Serbia. The structure of the sample is heterogeneous, consisting of employees and managers of both genders and various ages. This paper presents the results relating to the permanent staff of 125 managers in the Mercator Group trade chain of food industry. To estimate emotional intelligence Questionnaire of emotional competence (Takšić, Moharić, Munjas, 2006) was used, and Personality Questionnaire was used for estimating dominant personality traits, ZKPQ (Zuckerman, 2002). The results indicate that the higher-level managers show a higher level of emotional intelligence in perceiving and understanding emotions, regulation and management of emotions, and also their personality trait called Activity is higher than in any other group of respondents. The respondents who are in lower managerial positions show higher sociability in relation to the higher-level managers.
Downloads
References
2. Bar-On, R. (2006): The Bar-On Model Of Emotional-Social Intelligence (ESI). Psicothema, Vol.18, pp. 13-25, University of Texas Medical Branch, Texas, USA.
3. Bar-on, R., Parker, J. A. (2000): Emotional and social intelligence: Insights from the Emotional Quotient Inventory (EQ-i). In R. Bar-On and J. D. A. Parker (Eds.), Handbook of emotional intelligence, pp. 363-388, Jossey-Bass, San Francisco, USA.
4. Bar-On, R., Handley, R., Fund, S. (2005): The Impact Of Emotional And Social Intelligence On Performance. In Vanessa Druskat, Fabio Sala, and Gerald Mount (Eds.), Linking emotional intelligence and performance at work: Current research evidence, pp. 3-19, Lawrence Erlbaum, Mahwah, New Jersey, USA.
5. Berson, Y., Yammarino, O. (2006): Attachment style and individual differences in leadership perceptions and emergence, Journal of Social Psychology, Vol. 146, No. 2, pp.165-82, Taylor, Francis, Philadelphia, USA.
6. Birwatkar, V. (2016): Echoes of Emotions in Organizational Learning, Lambert, Academic Publishing. Moldova.
7. Cvijanović, D., Trandaflović, S., Imamović, N. (2013): Marketing concept in terms of agricultural enterprises development in transitional countries. Economics of Agriculture, No. 1, pp. 113-123, Institute of Agricultural Economic, Belgrade, Serbia.
8. Cvijanović, G., Dozet, G.,Cvijanović, D. (2013): Menadžment u organskoj biljnoj proizvodnji. Monografja. Institut za ekonomiku poljoprivrede, Belgrade, Serbia.
9. Day, A. L., Carroll, S. A. (2004): Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours, Personality and Individual Differences, The Offcial Journal of the International Society for the Study of Individual Differences (ISSID) 36, pp. 1443-1458, Western University, London, Ontario, Canada.
10. Čukić, B. (2003): Psihologija rada – usklađivanje čoveka i posla, Istraživački centar za industrijski menadžment plus, Kruševac, Serbia.
11. Goleman, D. (1996): Emocionalna inteligencija, Geopoetika, Belgrade, Serbia.
12. Goleman, D. Bojacis, R. Maki, E. (2006): Emocionalna inteligencija u liderstvu, Adidžes, Novi Sad, Serbia.
13. Manning, T. (2003). Leadership across cultures: Attachment style influences. Journal of Leadership and Organizational Studies, 9, pp. 20-30, SAGE Publishing, London, UK.
14. Mayer, J. D., Salovey, P., Caruso, D. R. (2002): Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT): Users manual, Multi-Health Systems, Toronto, Canada.
15. Mayer, D. & Salovey, P. (1990): Emotional intelligence, Imagination, Cognition and Personality, vol. 9(3), pp. 185-211, Baywood Publishing Co., Inc San Francisco, USA.
16. Mayer, J. D., Caruso, D. R., Salovey, P. (1999): Emotional Intelligence Meets Traditional Standards For Intelligence, Intelligence, Vol. 27, pp. 267-298. University of New Hampshire, USA.
17. Nikić, G., Mitrović, М., Travica,V. (2014): The Quality Of Business Communications Depending On The Attachment Style, Social Emotional Competencies And Personality Traits, Industrija, Vol. 42, No. 4, pp. 79-97, Institut ekonomskih nauka, Belgrade, Serbia.
18. Nikic, G., Travica,V., Mitrovic, М. (2014): Differences Between Employees And Managers Regarding Socio-Emotional Competencies, Serbian Journal of Management, Vol. 9, No. 2, pp. 281-292, University in Belgrade, Bor, Serbia.
19. Nikić, G., Mitrović, М. (2015): Emotional Intelligence Of The Employees In Serbia – Gender Differences. Journal Of Womens Entrepreneurship And Education, JWE, 1-2 pp. 67-85, Institut ekonomskih nauka, Belgrade, Serbia.
20. Mayer, J. D., Roberts, R. D., Barsade, S. G. (2008): Human abilities: Emotional intelligence, Annual Review of Psychology, Vol. 59, pp. 507-536, University of Pennsylvania, USA.
21. OBoyle, E. H., Humphrey, R. H., Pollack, J. M., Hawver, T. H., Story, P. A. (2010): The Relation Between Emotional Intelligence And Job Performance: A Meta-Analysis. Journal Of Organizational Behavior, DOI: 10.1002/job.714, John Wiley & Sons, New York, USA.
22. Palmer, B. R., Gignac, G., Monocha, R., Stough, C. (2005): A psychometric evaluation of the Mayer-Salovey-Caruso Emotional Intelligence Test version 2.0, Intelligence, Vol. 33, pp. 285-305, Elsevier, The Univesity of Western Australia, Australia.
23. Palmer, B., Walls, M., Burgess, Z., Stough, C. (2001): Emotional intelligence and effective leadership, Leadership & Organization Development Journal, vol. 22 No. 1, pp.5-10, Published by MCB UP Ltd, UK.
24. Popper, M., Amit, K. (2009): Influence of Attachment Styile on Major Psychological capacites to Lead,The Journal of Genetic Psychology, Vol. 170, No. 3, pp. 244-267, Publisher: Taylor & Francis, UK.
25. Repar, L., NJaro, M., Par,V. (2012): Management and leadership in agriobusiness companies, Journal of Central Europan Agriculture, Vol. 13, No. 1, pp. 109-1022, Publisher: Journal of Central European Agriculture, Croatia.
26. Sy,T.,Tram, S.,OHara, L. (2006): Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior Volume 68, Issue 3, pp 461–473. Elsevier, UK.
27. Takšić, V., Moharić, T., Munjas, R. (2006): Emocionalna inteligencija: teorija, operacionalizacija, primjena i povezanost s pozitivnom psihologijom, Filozofski fakultet, Rijeka, Croatia.
28. Takšić, V. (2001): Teorijsko ishodište i modeli emocionalne inteligencije, Glasje, pp. 211–225, Faculty of Philosophy, Rijeka, Croatia.
29. Takšić, V. (1998): Validation of the Emotional Intelligence Construct, Unpublished doctoral dissertation, University of Zagreb, Zagreb, Croatia.
30. Thondike, E.L.(1920): Reliability and Signifcance of Tests of Intelligence, The Journal of Educational Psychology, vol. XI, American Psychological Association, USA.
31. Vakola, M.,Tsaousis,I.,Nikolaou,I. (2004): The role of emotional intelligence and personality variables on attitudes toward organisational change, Journal of Managerial Psychology, Vol. 19 No. 2, pp.88–110. West Yorkshire, UK.
32. Zuckerman, M., Michael K., Thornquist, M., Kiers, H. (1991): Five (or three) robust questionnaire scale factors of personality without culture, Personality and Individual Diferences , Vol. 12, pp. 929-941, Elsevier, UK,
33. Zuckerman, M. (2002): Zuckerman-Kuhlman Personality Questionnaire (ZKPQ): An alternative fve factorial model. In B. DeRaad, and M. Peru-sini (Eds.), Big Five Assessment, pp. 377 - 396, Hogrefe and Huber Publishers, Seattle, USA.